Operations

We determined that ICE does not effectively manage the deportation of aliens under its supervision.  ICE does not collect and analyze data about employee workloads to allocate staff judiciously and determine achievable caseloads.  ICE also has not clearly and widely communicated deportation priorities to Deportation Officers; has not issued up-to-date, comprehensive, and accessible procedures; and has not provided sufficient training.  ICE’s failure to effectively balance and adequately prepare its workforce also makes it harder to address other obstacles to deportation, which may require significant time and resources.  These management deficiencies and unresolved obstacles make it difficult for ICE to deport aliens expeditiously.  ICE concurred with our five recommendations and has taken steps to improve its management of deportation operations