Better Oversight and Planning are Needed to Improve FEMA's Transitional Sheltering Assistance Program

During the course of the audit, we determined that FEMA provided hotel rooms to about 90,000 households (nearly 227,000 survivors) after the 2017 California wildfires and Hurricanes Harvey, Irma, and Maria.  However, FEMA did not oversee and manage the Transitional Sheltering Assistance (TSA) program to ensure it operated efficiently and effectively to meet all disaster survivors’ needs.  We made two recommendations that when implemented, will improve FEMA’s oversight and pre-disaster planning of transitional sheltering.  FEMA concurred with both recommendations and the recommendations are resolved and open.