Transportation Security Administration Information Technology Management Progress and Challenges

We conducted a follow-up audit to determine TSA’s progress in establishing key information technology management capabilities to support mission needs. Appendix A describes the audit’s scope and methodology. The TSA Chief Information Officer has established key information technology management capabilities to support TSA’s mission. Specifically, the Chief Information Officer updated the information technology strategic plan, implemented a systems engineering life cycle process to manage information technology programs, implemented information technology acquisition review processes, and developed an enterprise architecture. Not all information technology procurements, however, have gone through the information technology acquisition review process because they were not categorized as information technology procurements. As a result, there is little assurance that all information technology investments are aligned with the Chief Information Officer’s strategy or TSA’s future information technology mission needs.